Sep 23, 2017  As of now, I suggest you to Run hardware and Device troubleshooter and check if that helps. Click on the Start button, and type “Troubleshooting” on the search bar. Click on troubleshooting, then click on “Hardware and sound”. Under Hardware and sound, click on “hardware and devices”.

Has anyone been successful in getting a SanDisk Sansa model MP3 player to work with a Mac? I changed the player's USB mode to Mass Storage Class, but Mac does not recognize it. W for macbook air. Am using OS X, 10.3.9.

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From what I can tell, the SanDisk Sansa player is supposed to be supported on Mac OS X. SanDisk has a '>special forum dedicated to the Sansa, and has a subforum for Mac and Linux. You might want to post your question there if you have difficulty getting your Mac to recognize the player.